Last Updated: October 2023
2. Information We Collect
We may collect the following types of personal information from you:
Contact Information: This includes your name, email address, phone number, and postal address, which we collect when you make a reservation or enquire about our services.
Payment Information: We collect payment details when you make a reservation, which may include credit card information. We use a secure payment gateway to process payments, and we do not store your payment information.
Reservation Information: We collect details about your reservation, including the dates of your stay, the type of accommodation you book, and any special requests or preferences.
Communications: We may collect records of your communications with us, including emails, chat messages, or phone calls.
Website Usage Information: When you visit our website, we may collect information about your browsing behaviour, IP address, and device information through cookies and similar technologies..
3. How We Use Your Information
We use your personal information for the following purposes:
Reservations: To process your reservations and send you confirmation details.
Customer Service: To provide customer support and respond to your enquiries.
Marketing and Promotions: To send you updates, offers, and promotional materials if you have opted to receive them. You can opt out of marketing communications at any time.
Improving Our Services: To analyze website usage and improve our website, services, and user experience.
4. Disclosure of Your Information
We may share your personal information with the following parties:
Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, and provide other services.
Legal Requirements: We may disclose your information when required by law or in response to legal requests.
5. Your Rights
You have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights or if you have any questions or concerns about your data, please contact us using the contact information provided at the end of this policy.
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.
7. Changes to this Policy
8. Links to other sites
Our website may, from time to time, contain links to and from other websites. If you follow a link to any of those websites, please note that those websites have their own privacy policies and that we do not accept any responsibility or liability for those policies. Please check these policies before you submit any data to those websites.
9. Contact Us